Privacy Policy

At Gwashi Jewells, we cherish your trust as much as our handcrafted jewelry. This policy explains how we protect and use your personal information with care and transparency.

1. Information We Collect
When you shop with us, we collect essential details like your name, shipping address, email, and payment information—only to process your order smoothly and keep you updated.

2. How We Use Your Data
Your information helps us:
– Fulfill and ship your orders
– Provide customer support
– Send updates
– Improve your shopping experience

We never sell or share your data with third parties for marketing purposes.

3. Security & Protection
Your privacy is our priority. We use secure encryption (SSL) for transactions and follow industry standards to safeguard your data.

4. Cookies & Tracking
Our website uses cookies to enhance your browsing experience. You can disable them in your browser settings, but some features may not work optimally.

5. Your Rights
You can access, update, or request deletion of your data anytime by contacting us.

Sales Policy

1. Orders will be confirmed after full or half payment.
2. Since our jewelry pieces are made to order, please confirm the measurements of the ring and bracelet.
3. If the customer wishes to change the size after the order is made, an additional fee of AED 70 will be added. Please confirm the measurements in advance.
4. Delivery time is 7 to 14 days.

By using Gwashi Jewells, you agree to this policy. Questions Reach out—we’re here to help!